As a Functional Analyst (FA), you are the bridge between users and the technical team. You’ll quickly become familiar with the client’s business domain through workshops and individual interviews with the business and development teams, and discover the non-functional requirements together with the technical architect. You’ll make your analyses conceptually elegant by finding the right level of abstraction. Besides making your analyses, you’re also good at transferring your knowledge to different groups of people. You want to evolve further, possibly towards project management or functional architecture.
- A university degree in economics, business, IT, or a related field;
- Experience in business process management, business process improvement, business process mapping, product and service management, and/or business architecture;
- Experience in one or more of the following areas: integration, information management, customer user experience;
- Experience working in an agile environment;
- The ability to proceed with pragmatism while keeping your eye on the long-term vision;
- Experience in facilitating workshops;
- Affinity with IT architecture, enterprise architecture, and software delivery;
- Good knowledge of the banking and financial sector;
- Knowledge of a model-based approach and experience in business modeling languages.
- Used to working with models such as UML and BPMN, and suggesting things visually, both to the business and technical teams;
- Structured, analytical, and able to set priorities;
- Always looking for the right level of abstraction and detail;
- Strong communication skills with various stakeholders;
- A team player who can also work independently;
- Flexible with the ability to perform well under stress;
- Organized with good problem-solving skills.