Cases

P&V Group - Driving value by building enterprise architecture maturity

16/07/2024

In the project at P&V Group, a top 10 cooperative insurer in Belgium, our team was asked to support the transition from a top-down governance towards an agile target operation model. With enterprise architecture being a key ingredient of this new operation model.

P&V Group already had a mature solution architecture practice on project level, but typical enterprise architecture concerns were considered an IT concern. This created tension between business and IT. The objective was to have an enterprise architecture practice that supported the new operating model, simplified the landscape and decreased the running cost and have more predictability on delivering changes.

“One year after implementation, we notice that we have more predictability on our business value delivery roadmap and a drop of major incidents thanks to the introduction of Enterprise Architecture.”

Mission

Integrate enterprise architecture into an agile operating model to improve value delivery and reduce operational costs.

Objectives

Designed enterprise practices, established governance structures, and fostered IT-business collaboration with value-driven change management.

Impact

Delivered value by increasing portfolio predictability, reducing IT costs, decreasing major incidents, and improving alignment between business and IT.